• TOM© – Gain agreements with Trust, clear Objectives and compelling Motivation
• PEA© – Build Trust by assessing Persona, Effectiveness and Acceptance
• VISTA© – Set Visualised, Inspiring, Specific, Time-bound and Assessable objectives
• WIIFU – Motivate with… What’s in it for Us? - you, me, us, family, team, the world…
• Lemon Man© – Multi-sensory learning, teaching, remembering, creating and acting
• MAL and BJ© – Do you Make, Assist and Let things happen or Blame and Justify
• Triple ‘A’ Communication© – Agree with TOM, Adapt with TOM, Assess with TOM
• Behavioural Blends© – Control, Perfect, Entertain, Mediate – 4 styles, many blends
• Values Iceberg – Values drive behaviour, but do our behaviours match our values?
• Pause Button© – Learning there is always time to pause and think before acting
• The Whadayawant Girl© – Focussing on what we want (instead of the opposite!)
• What 4 Feedback© – What happened? What happened next? What now? What for?

Plus…

• …applying the NOPROBS© model (Needs – Objectives – Preparation – Relevance – Opening – Body – Summary) for more effective meetings and presentations
• …the Holistic Wheel of Health© for assessing health, balance and managing stress

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